Resources

The information gained from a careful technology needs assessment can be used to write a business case for purchasing technology. A business case is an important part of project documentatio. This resource from ARIIA is a short easy-to-read summary of the research evidence.

Monitoring should be an ongoing process rather than a one-off event. By regularly monitoring technology use and making changes where indicated, organisations can improve the fit between technology assets and the context in which they are applied. This resource from ARIIA is a short easy-to-read summary of the research evidence.

It is important that technologies deliver anticipated benefits by being fit for purpose. A needs assessment can lay the foundation for good decision-making, ensuring technology meets the needs of those who will be using it or affected by it. This resource from ARIIA is a short easy-to-read summary of the research evidence.

With the increased uptake of technology in aged care services, cybersecurity has become a significant concern for service providers, aged care recipients, their family members, and care workers. This resource from ARIIA is a short easy-to-read summary of the research evidence.

Some people working in or receiving aged care services express concerns about certain forms of technology that may impact human-to-human interaction. This resource from ARIIA is a short easy-to-read summary of the research evidence.

With technological advancements, it is important that aged care staff have the knowledge and confidence to get the most out of workplace technology. This resource from ARIIA is a short easy-to-read summary of the research evidence.

Technology has the capacity to both limit and enhance autonomy for older adults. This resource from ARIIA is a short easy-to-read summary of the research evidence.

Robots can play a role in improving the wellbeing of older adults and provide opportunities for social and physical interactions. This resource from ARIIA is a short easy-to-read summary of the research evidence.

Rosemary Fisher and colleagues from Swinburne University of Technology and the University of Melbourne, introduce the Tell Touch application – an effective digital health communication platform for complaints and feedback handling in aged care homes. The successful implementation of Tell Touch shows the potential for technology to transform the aged care service delivery model.

John Perkins, CEO and Founder of Checked in Care talks about the emergence of customer experience platforms in aged care, and how they are bringing benefits in aged care that have been experienced by other industries for over a decade.