Resources

This guide from the Aged Care Quality and Safety Commission identifies some of the key risks that need to be considered in the delivery of home care and services delivered through a Home Care Package or Commonwealth Home Support programme, and some flexible services delivered in the home setting.

This presentation by Dr Melanie Tan provides an overview with some 'easy to understand' definitions of how clinical governance pertains to providing care in aged care settings.

This practical guide informs the care and clinical governance for community services and descibes how care and clinical care services are managed.

This Australian Digital Health Agency document provides guidance for conducting online conferences safely. It covers understanding the existing systems, what to look for in choosing a system, policies for confidentiality, technical assessment and practicing secure online conferencing consultations. 

This Position Statement, written by the Australian Medical Association, discusses overarching principles of innovation in aged care and the specific types of technologies used in aged care. 

This Royal Australian College of General Practitioners (RACGP) guidance document provides guidance and practical steps in setting up practice for telephone and video consultations.

This RACGP document provides guidance on the appropriate use of telephone and video consultations in general practice and broader health practice, and principles of conducting telehealth consultations.

This discussion paper by the Government of South Australia, Department of Health and Wellbeing reports on a variety of surveillance and monitoring technologies that may support the care of residents living in residential aged care facilities, particularly the use of CCTV or audio visual surveillance and monitoring.

A group of trauma specialists in the UK recognised the need to support managers and decision makers in their psychosocial response to COVID-19. The result of this is an evidence based and trauma-informed guidance document for supporting care home staff.

This guideline by National Institute for Health and Care Excellence covers how to create the right conditions for mental wellbeing at work. It aims to promote a supportive and inclusive work environment.