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Commonwealth Agencies

Aged Care Quality and Safety Commission [https://www.agedcarequality.gov.au/] The Aged Care Quality and Safety Commission protects and enhances the safety, health, well-being and quality of life of people receiving aged care. The website houses key information for aged care service providers on:

  • Commission Act and Rules
  • Becoming an approved aged care provider
  • The Aged Care Quality Standards
  • Regulatory Bulletins
  • Assessment processes
  • Service Compliance Ratings fact sheet
  • The Charter of Aged Care Rights – Provider information
  • Quality care resources
  • Provider resources
  • Better use of medication in aged care
  • Accreditation fees
  • Complaints process

My Aged Care
My Aged Care provides information on the different types of aged care services available, how eligibility and assessment occurs, referral and support to find service providers and information on the costs of care. Health or aged care professional can use the Make a Referral form to refer patients for an aged care assessment to determine their eligibility for government-funded aged care services.

Australian Commission on Safety and Quality in Health Care (ACSQHC) 
ACSQHC is a Corporate Commonwealth Entity. It works in partnership with patients, consumers, clinicians, managers, policy makers and healthcare organisations to achieve a sustainable, safe, and high-quality health system. It covers a wide range of clinical healthcare issues.

Aged Care Workforce Industry Council (ACWIC)
ACWIC is a unified body to oversee, coordinate and sequence the implementation of the 14 Strategic Actions in Australia’s Aged Care Workforce Strategy ‘A Matter of Care’. It includes a resource hub.

Australian Institute of Health and Welfare (AIHW)
The AIHW’s role is to provide meaningful information and statistics for the benefit of the Australian people. It supports GEN, a comprehensive “one–stop shop” for data and information about aged care services in Australia. GEN reports on capacity and activity in the aged care system focusing on the people, their care assessments and the services they use.

Centrelink
Centrelink is part of Services Australia delivers social security payments and services to Australians.

Department of Health and Aged Care
The Department of Health and Aged Care develops and delivers policies and programs and advises the Australian Government on health, aged care, and sport.

Department of Veterans’ Affairs
The DVA provide support, services and information for veterans and their dependents, serving and former serving ADF members, war widow/ers, Australian British Nuclear Tests participants, members of the Australian Federal Police and students, teachers, and historians.

Medicare Australia
Medicare is Australia’s universal health care system.